Terms & Conditions


Terms & Conditions internet store www.hravio.sk

laying down the trade arrangements between the operator / vendor and the customer / buyer (the "Terms")


1th.Operators (sellers) in e-shop Hravio.sk the company.: Martin Švancár - Hravio Horná Štubňa 382 , 038 46  Horná Štubňa  Slovakia  ID: 44932189, Tax ID: 1021912562

Customer (buyer) in the online store means any natural or legal person who sends an electronic order form with the goods (product / s or service / vices).

3rd When ordering a physical person - non-entrepreneur, please state your name, the address where the goods are to be delivered, telephone number and e-mail. If you buy as a legal entity (the company or business) in order also give your business name, VAT registration number / VAT number and billing address if different from delivery address.


3.1 Discount program. Each registered buyer who purchases in our online store, the goods properly assume and retain him, his first order exceeds the terms and conditions set amount for minimum order per section 20 EUR and goes to "Equipment", then your account has moved to a more favorable price level, which has set a discount in the amount of 1-5% by amount realized last purchase.

Table Discount program:

     Payment                       Discount
20.00 to 99.99 EUR            1%
     100.00 to 299.99 EUR        2%
     300.00 to 599.99EUR         3%
     600.00 to 999.99 EUR        4%
     more than 1000.00 EUR    5%

4th The acceptance of an order of goods by the operator, and thus to conclude a contract of sale occurs upon confirmation of correct and completely filled orders electronically (e-mail) by the operator, the operator reserves the right to adjust the prices of goods ordered (ie the operator does not guarantee the price goods, which is listed on the website of the operator at the time of booking, as this depends on changes in supply prices of the goods).If the amount of goods ordered customer exceeds 100 euros, the customer may be asked to pay the full purchase price in advance by bank transfer to the account operator. After you submit your order to your e-mail will be sent confirmation of the order and later, additional information on the status of your order (eg order has been processed, the goods have been dispatched, the product is currently out of stock and so on.). The order may direct a registered customer to check in on-line mode on the website by signing an online store.

5th The place of fulfillment of the contract of sale means the seat (residence) or the customer's place of business in electronic form with the order. The goods will be supplied by the operator using the services of third parties (contracting carrier, courier service) or operator shall deliver the goods by their own means or by agreement with the client will goods are ready for the operator to surrender. Delivery of goods is made by delivering or handing over the goods to the Customer for the carriage contract carrier. Title to the goods passes to the customer when the goods subject to payment under the swap amount stipulated in the purchase order in full. Until the transfer of property rights from the operator to the customer, the customer has all the responsibilities and things custodian is required products and services at their own expense and keep safely label them so that they are at all times identifiable as the goods of the operator.

6.Operators (sellers) deliver the goods to the Customer as soon as possible after receipt of an electronic order form with the delivery times specified on the website operator. Customer acknowledges that delivery dates indicated (delivery time) are indicative only. Customer agrees to extend the delivery date if you ordered the production of goods or other circumstances require. If the operator is unable to supply the goods ordered all the agreed date, it shall notify this situation as soon as possible and notify his client expected delivery of goods ordered or is proposed substitute goods. If the customer orders goods of non-standard sizes or products heavier than 30 kg, the operator agreed payment and delivery with the client individually.

7th If goods are delivered to the contracting carrier, the operator gives the purchaser the right to provide the contracting carrier necessary personal data for the purpose of delivery (name / business name, address, phone number).

8th Goods at the purchaser will receive a proof of receipt of goods, which is also a proof of purchase of goods for payment on delivery. Proof of the takeover of the goods is also an order of goods in writing. The invoice with the quantification of the purchase price and VAT the customer gets an e-mail within 14 calendar days of receipt of goods.

9th If the customer does not pay and does not take the goods out of the situation chartered damage to the goods on delivery (shipment returned as undelivered no fault of the operator, for example. Recipient, if a carrier found, notifies about delivery, customer zásielku inadvertently or deliberately assumed, and so on.) operator may seek compensation for damage caused by the breach, covered by a penalty. Liquidated damages in this case, set the minimum amount of postage paid and a maximum of 50% of the total price of the order. Customer who assumed order will be sent an e-mail message asking for information on what to do with the order. The answer to this challenge, the Client 7 days from the date of dispatch of the message. If the buyer requests a resend so returned consignment operator tutor to the overall price of the lot a second handling fee and postage according to the valid price list. Resubmitting this mail can be returned only on payment in advance. If the client call the operator does not respond within the specified time, the order will be canceled by the operator.

10th Customer as a private person (Non-Business) is according to the law the opportunity to cancel the contract within 7 working days of receipt of goods. In this case, the client contacts the prevázdkovateľa and submit a written statement (no electronic form of communication) of withdrawal stating the order number, purchase date and account number or exact address for financial settlement. Purchased goods in original condition as in taking (including documentation, accessories, etc.). Sent to the customer's own expense, along with the original sales receipt back to the controller (rather than by mail order). The right of withdrawal does not sponsor, if goods are bought and taken personally by the operator. Operators undertakes Customer  to return the price paid for the goods within 15 calendar days of receipt of returned goods in the same manner that was used for payment of the goods, unless the customer requests otherwise. If the returned goods are damaged, used, worn or incomplete, the operator can return to the Customer the purchase price reduced by the amount of damage or deterioration of the goods amounting to min. 1% of the total price of the goods (in accordance with the relevant provisions of § 457 of the Civil Code).

11th Customer can withdraw from the contract, which is subject to service, if the service is launched to meet the customer's consent prior to the deadline to withdraw from the purchase contract can also withdraw the sale of goods made to the customer's specific requirements, especially in respect of goods intended for one client, goods which considering its features can not be returned (eg for health reasons) or for goods, perishable.

12th We reserve the right to change prices. The price is valid that which is stated in the e-mail confirming receipt of order. Part of price is not consulting, transportation or any other charges, unless stated in the description of the product. Price of goods is determined by the current price list. Discounted (action) prices of goods are clearly marked with symbols (such as. "Action" or "Sale"). Validity of preferential prices while stocks lasts or during the period specified in the preferential price.

13th If the client is currently in or live abroad, the operator agreed payment and delivery of customer individually. When delivery of the customer orders in the Czech Republic pays the price of goods and services in courier to Hear EUR according to the current exchange rate of the National Bank of Slovakia (www.nbs.sk).

14th Warranty conditions are adjusted claim regulations.

15th Operator is not responsible for late delivery of goods caused by process server (mail, courier) or giving the wrong address customer. The client must thoroughly check the goods for his takeover of the courier and his signature to confirm receipt of goods the proof of receipt of goods. If the item is visibly damaged or destroyed, the customer is not required to immediately contact the lot operator. Any claim for non-delivery due to damage to the goods the courier or deliverer must be culpable in such cases directly to the carrier. Claim mechanical damage caused by the transport of goods, the assumption confirm conforming client officers, operators will not be recognized as legitimate and implementation of such a claim will not be provided to Customer's.

16th All orders received electronic goods are considered a proposal to conclude a contract of sale and shall not be considered binding. The customer has the right to cancel an order without giving a reason at any time prior to shipment of goods through e-mail or telephone. The operator is entitled to cancel the order if non-delivery due to force majeure, due to the end of its production, due to its sold out or because of failure to delivery in the price that is listed in the online shop, in all these cases, the operator shall notify the client. The operator shall provide an opportunity for the delivery of replacement goods. The customer has the right to refuse to supply substitute goods and cancel the order the goods. In the case of payment of the purchase price or part thereof will be in the order cancellation funds returned to the Customer within 15 days in the same manner that was used for payment of the goods, unless the customer requests otherwise.

17th The Customer declares that he agrees to sec. § 7. 1 of the Act. 428/2002 Coll on Protection of Personal Data as amended, the operator prepared and keep their personal data, in particular those listed above, and / or which are necessary for the activities of the operator and treats them in all of their information systems. The client gives the operator the agreement for an indefinite period. Consent to the processing of personal data by the customer may at any time revoke in writing (e-mail, registered mail) or by telephone, whereupon the operator's personal information deleted from its database. An update statement can take the customer directly registered in on-line mode on the website by signing an online store.

18th Client after submitting your order, or registration may receive messages about offers products, events and services vendor. Client may at any time withdraw the transmission through the line, which is located in the e-mails that it will be delivered.

19th Trade relations (as well as other legal relations that can arise from it) with individuals not acting in concluding trade agreements under these Terms and Conditions as part of its business, except to apply the general provisions of the Civil Code and special regulations by Act No. . 108/2000 on consumer protection in distance selling and doorstep, Act. 250/2007 on consumer protection.

20th Client and operator agree to fully recognize electronic communication, especially via e-mail and Internet network as valid and binding upon both parties. The electronic form of communication is not acceptable in the case of withdrawal from the contract.

21st Client sending an order confirms that you read these Terms and Conditions and fully agrees with them. Notwithstanding any other provisions of these Terms and Conditions, the operator is not liable to the Client for loss of profits, loss of opportunity or any other indirect or consequential losses due to negligence, breach of contract of sale or otherwise incurred. Where to demonstrate to the competent authorities of the Slovak Republic, some provisions of these Terms and Conditions to be invalid or unenforceable, in whole or in part, the validity and enforceability of the other provisions of the Terms and Conditions and the remaining provisions of the Terms and Conditions shall not be affected thereby.

22nd Terms and Conditions apply as stated on the website of the operator on the day of dispatch of an electronic form with the order, except when the two parties explicitly agreed otherwise.


We reserve the right to change these Terms and Conditions. Written notice obligation is satisfied  changes Terms and Conditions location on the website trade.

These Terms and Conditions are valid from 10.01.2012. We reserve the right to change the Terms and Conditions without prior notice.

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